Request JustStart account deletion

This page lets you request deletion without signing in to or reopening the JustStart app.

Send a deletion request

  1. Email us from the email address associated with your JustStart account, if you can.
  2. Ask us to delete your JustStart account and associated data.
  3. If we cannot verify that you own the account from that address, we may ask for reasonable confirmation. Never send your password or a sign-in/security code.

Email a deletion request

You can also email JustStartSupport@gmail.com and use the subject “JustStart account deletion request.”

What deletion does

When we verify and process your request, we delete your JustStart profile and workout history and schedule deletion of your sign-in identity. A keyed, non-reversible identifier may be retained for up to 24 hours to enforce account recreation limits; deletion-job status may be retained for up to 7 days. Backups and logs may retain residual data for a short, bounded period. Shared workout-plan links created by the account are revoked.

Delete workout history without deleting your account

In the app, open Progress and choose Clear workout history. This removes completed workouts and resets muscle-fatigue history while keeping your profile, equipment, and saved exercise preferences. If you cannot access the app, email JustStart Support and ask us to delete your workout history without deleting your account. Never send your password or a sign-in/security code.

For questions, see our Support page or Privacy Policy.